What We Collect From Your Account
When you open an account with VIP Taka999, we collect the details needed to run your wallet safely: your registered mobile number, email, device identifiers, and the transaction records generated when you move money through bKash, Nagad or Rocket. We do not ask for or store
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your mobile banking PIN — that stays inside your bKash, Nagad or Rocket app and never touches our servers. Login sessions are tied to your device and IP address so we can flag unusual access, and every deposit or withdrawal request is matched against the wallet
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number on file before it clears. Game-play data — which tables you open, session length, stake history on titles like Live Roulette Prize or Football Lucky Bet — is logged to your account so support can resolve disputes without asking you to screenshot anything. We keep
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this information only as long as your account stays active or as required for dispute resolution and record-keeping under applicable rules. Access to our lobby, and the way this data is processed or stored, depends on your local law and eligible regions, and we adjust our
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retention practices where regional requirements are stricter. We do not sell your data to third parties; it is shared only with the payment processors handling your bKash, Nagad or Rocket transfer and, where required, with regulators in eligible regions. You can request a copy of what
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we hold or ask us to close your account and erase what isn't legally required to keep.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.